Collections Specialist

New York, New York • $50,000 - $60,000

About the Company: 

Our client is one of the most prominent real estate law firms in NYC

Responsibilities: 

  • Own the collections process for the company – effectively communicate with customers on past-due balances and resolve discrepancies
  • Perform routine analysis on past-due accounts and make suggestions to reduce aged accounts receivables
  • Answer all account questions and deliver support to clients; with great detail, document interactions with customers to ensure strong communication
  • Serve as a liaison to other departments to reconcile and resolve client concerns
  • Identify and escalate priority issues; directing finance tasks to appropriate teams and resources as needed
  • Analyze client payment reports
  • Proactively follow up and make scheduled call-backs/emails to customers when necessary

Requirements: 

  • Experience in full cycle collections and accounts receivables preferred
  • Experience with allocations
  • Working knowledge of Excel
  • Top-notch communication skills
  • Extremely detail oriented

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