Cloud Support Engineer

New York, New York • $100,000-$300,000

About the Company: 

Our client is a global asset management firm with over $26 billion in AUM and invests in multiple asset classes such as long/short equity, global macro investments, and private investments. The Cloud Support Engineer will be responsible for supporting the firm’s private/public clouds as well as servers and technologies that are on-premises.



  • Implement cloud automation techniques, and create and manage existing processes through scripting and Infrastructure as Code based solutions
  • Create and maintain dashboards and alerts in existing monitoring tools to identify issues and ensure timely support response
  • Create routine processes around cloud cost management and optimization and perform follow-ups with account owners
  • Create and maintain documentation and standard operating procedures to support incident resolution and ongoing operations
  • Troubleshoot and resolve cloud infrastructure-related issues, including networking, security, and performance within a hybrid cloud and on-premise environment
  • Track and follow up on action items identified through root cause analysis following major incidents through problem management



  • Bachelor’s degree required
  • 3-5 years of experience working as a cloud system administrator
  • Strong experience with Infrastructure as Code concepts such as, GIT, BitBucket/, Github, Ansible, and Terraform
  • Strong experience with AWS S3 and creating and managing bucket policies
  • Proficiency in shell languages such as Bash, Python or PowerShell for automation and task scripting
  • Experience with system monitoring and log analysis tools


Salary Range: 








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