Network Support Engineer
New York, New York • $150,000 – $300,000
About the Company:
Our client is a global asset management firm with over $26 billion in AUM that invests in multiple asset classes such as long/short equity, global macro investments, and private investments. The Network Support Engineer will be responsible for mitigating operational issues and assist in the execution of new procedures and implementations.
Responsibilities:
- Serve as the primary escalation point for operational issues
- Partner with our engineering team to develop operational handoff to transition new initiatives into full operational support
- Work closely with vendors to ensure timely problem resolution
- Respond to emergency work requests, troubleshoot network failures and errors
- Diagnose, isolate, and resolve routine to moderately/highly complex network-related problems ensuring timely results and minimal disruption of operations
- Assist with developing, monitoring, and implementing network security procedures for safeguarding all networking systems
- Maintain network monitoring tools to ensure reliability
- Participate in on-call rotation
Requirements:
- 5-7 years of relevant experience as a network engineer
- Strong experience with Cisco Routing and Switching
- Great experience with F5 Load Balancing and Palo Alto Firewall experience
- Experience troubleshooting with the ability to diagnose/resolve network system problems
Salary Range:
$150,000 – $300,000
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