Technical Support Specialist

New York, New York • $60,000-$100,000

About the Company: 

Our client is a premier asset management firm with over $750 billion AUM and is looking to hire a Senior Technical Support Specialist to sit in their NYC office.



  • Will support a wide range of IT services including but not limited to: PC, MAC, mobile devices, MFA, Video Conference, software, and basic network support
  • Manage any level 2 or 3 escalations
  • Demonstrates relationship building, effective communication skills and quality service in the process of supporting, advising, and educating technology service clients on the use of end user computing hardware and software
  • Manage VOIP and Smart Phone telecommunication systems



  • 5+ years’ experience in a Technical Support focused role
  • Experience working within a Windows 10 environment
  • Managed medium to large technical projects such as platform upgrades, office moves, networking, etc.
  • Can provide support in following areas: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment (Cisco UC preferred), Cisco IP phones, Office 365, Microsoft Office, Active Directory, SharePoint
  • Experience working within financial industry is preferred but not required


Salary Range: 





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